EXCLUSIONS TrendMicro and Malwarebytes

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  • Updated 1 year ago
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1. I have been told by Malwarebytes Program Support to exclude Malwarebytes files/folders from Trend Micro antivirus. Do I need to list individual files and folders in Malwarebytes, or is it sufficient to list "C:\Program Files\Malwarebytes". 2. What Trend Micro files/folders should be excluded from Malwarebytes in order to prevent the two programs from interfering with each other.

Thank you,

bob

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bobriordan

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Posted 1 year ago

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Tom Emmelot, Champion

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Hi Bob,

Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers.
if you use the pro version of MB then you must put off the real time scan, the free version does that default, because 2 real time scanners that will interfering with each other.
Maybe not at this  moment but in time you can get problems.
Hope this helped you.

Kind regards,
Tom
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Amir

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Hi, 

Always use only one Security Software on any Device ( Computer , Mobile )

I suggestion purchase Trend Micro Maximum Security . 


Regards ,

Amir
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bobriordan

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Thank You
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TM_Ian, Employee

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Hi @bobriordan and welcome to Trend Micro Community!

I understand that you want to run two antivirus programs on your PC--particularly the Trend Micro program and the Malwarebytes software--without causing interference and conflicts between the functions of the two security programs.

Please be advised that running two different security programs on one PC is not recommended. Here are the reasons:

1. Running two security software on one PC causes conflicts between these twoprograms. One may disable some of the functions of the other security programand the other way around. They may also identify each other as a virus which could lead to file corruption or other conflicts and errors that make your antivirus protection less effective—or not effective at all.

2. By running two different securityprograms, one may detect a specific file as valid and one may detect it asa threat. Conflicts usually result on false detection, making your PC morevulnerable to threats.

3. Antivirus programs usually scan all the files you download from the Internet and the files and programs that are installed on your computer already. The scanning process usually take some memory and system resources from your CPU which normally should not cause slowing down your PC. But, if there are two security programs that will scan the files on your PC, both security programs will take much amount of memory from your CPU resulting to slowing down your PC.

We understand that you want to have a better protection for your devices. It has been proven that one antivirus program is better than two. If you are torn on which antivirus program should you keep on your PC, you may check online reviews and recommendations for the security programs for PC and retain the software that offers the best protection that you need. 

We hope this helps. If you have further concerns, please let us know.

Thank you, by the way, to Amir and Tom Emmelot for your responses to this post.

Have a great day! :)

Trend Micro Home Users Community
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Jhja

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Hi bobriordan

You can use either the free version or premium version of MalwareBytes Antimalware alongside with Trend Micro. It's designed to do that.

As MalwareBytes CEO said in a FAQ:
Can I still run Malwarebytes alongside my Symantec, McAfee, etc.?

Certainly! We built Malwarebytes 3.0 to be compatible with all major antivirus software, even Windows Defender and Microsoft Security Essentials.
(Edited)
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Amir

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I think better you ask at malwarebyte forum . not trend micro . 

Trend Micro suggestion is clear 

Regards ,

Amir

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