Exceptions list

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  • Question
  • Updated 2 months ago
Hi i have a client whoes email address does not get through my fie wall.
How can i get this on the exceptions list so i don't get a risky message and there fore don't get the email
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Posted 2 months ago

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TM_DS, Employee

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Hello there, @nick 
It's a pleasure having you here and regarding your concern with the risky message that you're getting with the specific email address. I would suggest that you visit our Trend Micro Esupport Website listed below to fix the "Risky Message".

Receiving “Trend Micro Security protected you from a risky message” email notification from Trend Micro

Please download and install the outlook attachment fix for this.

Kind regards,
David Sandoval