Ever since The Geek Squad installed Trend Micro Internet Security on my machine it's been very slow. How do I remove all of Trend Micro?

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  • Updated 4 months ago
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The Geek Squad installed Trend Micro Internet Security on my machine it's been very slow. How do I  remove all of Trend Micro??
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ajensen34

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Posted 4 months ago

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woodartisan55, Champion

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This is an answer to the same problem from one of the Trend Micro techs:


Hello ! Welcome to the community!

We do apologize if this has caused troubles on your end. To help, can we try to set the device in Compatibility mode? There might be settings on its current state affecting your browsing experience.Kindly follow the steps on this link and see if it will make any difference.

Enabling the compatibility mode of your Home Network Security

If it is currently Enabled, try disabling it and vise versa.

Let me know if it works by replying to this thread.

All the best.
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claudiu_botezatu

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Hello   woodartisan55,

"We do apologize if this has caused troubles on your end"

Why would you, an user, apologize for the troubles?. And why "we"???


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Tom Emmelot, Champion

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Hi,

Read well, it is a quote!

Kind regards,
Tom
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woodartisan55, Champion

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"We do apologize if this has caused troubles on your end"

Claudiu, did you read my comment?  I said: This is a reply from one of the techs. It was a copy/paste as Tom well saw.

Maybe read before you comment.
(Edited)
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claudiu_botezatu

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You are right, I apologize.!
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TM_X, Official Rep

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Hi woodartisan55

Thanks for this, but this refers to a different product which is the Home Network Security. Appreciate it though! :) 

^X
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TM_X, Official Rep

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Hi ajensen34, 

This could be because of conflicting software and potentially unwanted applications installed on your computer. Please check this link for a list of them and remove them if found any: 

Programs to remove before installing Trend Micro Security

Let me know of it helps. 

^X