Error code 0x96000018

  • 1
  • Problem
  • Updated 3 years ago
  • Acknowledged
  • (Edited)
Got this error message when upgrading TM Internet Security
An error occured during the transfer of your activation information.
Please contact Trend Micro technical support for help, and mention error code 0x96000018.
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Posted 3 years ago

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Photo of pragmatic


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here you go:

if you're using a DXXX series serial number, you really have to contact support so that it can be replaced
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@pragmatic  Thanks for helping!

@esyounkins  We checked our trouble ticket system and looks like our support center was able to help you over the weekend, though your updated serial will not be ready until Monday. Please do let us know if you have questions or issues at any time. Thanks.

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