error loading "microsoft outlook 2010 loading add-ins (11 of 12) Trend Micro Anti-spam add-in"

  • 1
  • Problem
  • Updated 1 year ago
  • Acknowledged
As per the title, when trying to load Microsoft outlook , it sits, and sits, and sits.
I am using Trend Micro Maximum Security and entitled to Premium Support.
Running Windows 10, which has updated in last couple of days.
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Adrian

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  • frustrated

Posted 1 year ago

  • 1
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TM_Ron, Employee

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Hello Adrian and welcome to the Trend Micro Community,

We apologize for any inconvenience that this issue has caused you.

Since you are entitled to the Premium support, it would be best to contact our Premium support engineers in the link below so that they would be able to continue to assist you remotely on this concern.

Ways to Contact Support

Thank you and have a great day!

Trend Micro Home Users Community
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Tom Emmelot, Champion

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Hi Adrian,

Strange story, did you try this, ( see pic's)
in the TM menu put it off add-on in Outlook 2010 is gone. Is the normal way to get it out Outlook!
Start Outlook  check that it is gone. Close Outlook!
Then put it on in TM, start Outlook again, now it should appear in Outlook, without a problem. If it give a problem again then put it out again in TM.
No need of getting it out the Microsoft way!



I did this 3 times on a role without any problem with mine Outlook 2010.

Kind regards,
Tom
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TM_Ferry, Employee

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Hi Tom Emmelot,

Thank you for this information. 

Please feel free to post if you have any concern regarding your Trend Micro program.

Enjoy the rest of your day!

Trend Micro Home Users Community
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jbloyer

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HUH?
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TM_Malik, Employee

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Hi @jbloyer 

May we ask what might be the question you have in mind?

Thank you!

Trend Micro Home Users Community
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Adrian

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Attn Tom emmelot
Thanks for your advice

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