error code 1603

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  • Updated 1 year ago
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Error code 1603 has come twice. what is the next step. Once on initial download and then after full version download. My processor is not list on the intel website as the porblem. I have a PC intel I5 4690k @3.50 ghz with 8 GB ram and 3 gig main drive and 256 meg ram drive with the OS on it. The trend micro is the latest download
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pjmccs63

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Posted 1 year ago

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TM_Marion, Employee

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Hi @pjmccs63 and welcome to the community!

We apologize for the inconvenience it has caused you. Let us help you on this matter.

Please follow the steps on the link below to fix the error code.

1. Uninstalling Potentially Unwanted Applications (PUA)
2. Uninstalling Trend Micro Security software using the Uninstall Tool
3. Using the Trend Micro Remnant File Remover Tool
4. Using the Trend Micro Permission Tool

Please let us know if the steps above works. We will wait for your update.

Thank you and have a wonderful day! 

Trend Micro Home Users Community