emails to scam

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  • Updated 3 years ago
I seem to be getting a disproportinate number of emails being sent to scam including promotions as well as personal emails. Can I have all emails sent to my personal box until end of November so I can identify what is scam and what is not?.
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Posted 3 years ago

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TM_L, Official Rep

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Hi @dvdonovan, we totally understand your concerns.

For your question, just want to confirm, you want to know are there any settings of Trend Micro Security can let emails sent to your personal box until the end of November? So that you can check those emails later? If yes, as part of Maximum Security, an Antispam Toolbar feature is available for mail programs (e.g. MS Outlook).

If you have set up the mail program to receive emails from external email services like Gmail and Yahoo Mail, the spams from those email accounts will be filtered. If you haven't enabled our Antispam Toolbar in your mail client, please try it and let us know if it helps or not:
Using the Antispam Toolbar of Trend Micro Security

You can go to Configuring the Antispam Toolbar, and change the setting of "Spam Email Filter"  and "Using the Email Link Filter" to "High" level. And, when you are checking these emails, we strongly recommend that you avoid clicking links and files in suspicious emails. 

If the above solutions do not meet your situation, we need a bit more information from you:
- e-mail service used (e.g.,
- e-mail program used (e.g. Outlook, Outlook Express)
- Could you provide detailed descriptions of the situation you're encountering? 

Once we understand more background, we'll be able to better assist you and recommend solutions. Thanks.

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