Emails from known source is being deleted by Trend Micro Security

  • 1
  • Question
  • Updated 1 year ago
e-mail messages sent from a known/safe source is being deleted by Trendmicro. How can I fix it and define this source as safe?

Note: This conversation was created from a reply on: Emails from a known safe source are being blocked on one computer but not so on a....
Photo of devransengul


  • 60 Points

Posted 1 year ago

  • 1
Photo of TM_Pat

TM_Pat, Employee

  • 11,326 Points 10k badge 2x thumb
Hello devransengul,

Welcome to the Community!

Please try to run the fix from this article: Receiving “Trend Micro Security protected you from a risky message” email notification from Trend Micro

I hope this helps! If you have any other concern or question, do not hesitate to reach out to us.