Early renewal: will it decrease my continuing coverage time?

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I have purchased the annual subscription. If I install until my new version before the installed version expires in 2 weeks, will I progressively have to renew earlier and earlier?
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Doug.Jones

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Posted 2 years ago

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woodartisan55, Champion

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It's happened to me previously and over the years my renewal date has moved up to the date I've renewed. This year, someone from Trend Micro helped me to reverse that when it occurred again. They are running some good deals on renewal right now though and I don't know if they will last for much longer. I looked at the savings I got by renewing early and figured it balanced out even if I had to lose a couple of weeks to save $30.
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swanro

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Never happened to me I've always kept the same renewal date even if o renewed early
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Doug.Jones

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What did you do to get this?
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woodartisan55, Champion

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TM_L, Official Rep

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Hi @Doug.Jones, thanks for using Trend Micro Security!

For your question, if you already purchased a new license or subscription, you need to transfer from current license to the new license. Please activate the new one when the current license is expiring. Here's a reference doc for the steps on how to change the serial number: 
Changing the serial number of Trend Micro Security software

Renewal is a way to add one or two years to your Trend Micro program's license or subscription, and the remaining days or months of current subscription will carry over when purchasing the renewal. 

Here's an online article for your reference: about purchasing a renewal online

Please let us know if you have other questions or encounter any problems at any time. Thanks!

Trend Micro Home Users Community
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Doug.Jones

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That may work for online. However, as I work for a University which has a contract with Trend. Thus the renewal purchase is through the University Book Store. How can I ensure this applies?
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erza, Official Rep

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Hi Doug.Jones,

If you are renewing the same serial number, early renewal should not impact the original expiration/renewal date. But if it does, you can report it here or to Technical Support and request for necessary adjustments.

If in the process you have chosen to upgrade/downgrade, this will issue you a new serial number and will definitely impact the expiration/renewal date. 

Have you also asked the University Book Store about their renewal process whether they are simply renewing the same Serial Number or issuing you a new SN every time? 

^erza