Downloading Trend Micro Premium Security 2018 to an android

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  • Updated 5 months ago
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I have the premium Trend Micro package which supports 5 devices. How do I download to an android? I tried emailing the link from my account (on our PC) to the phone but I kept being sent through Google store and being offered a free trial, not the software we've bought. When I tried logging into our account via the phone's browser there was no download option. I keep going round in circles.
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sfergo

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Posted 5 months ago

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TM_Jabi, Employee

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Hello sfergo and welcome to the community! 

Thanks for asking here and let me help you on this matter.

You can use the link below so you can learn how to download, install and activate the Trend Micro program on different platforms, for your case, you can click on For Android to see the detailed steps on how you can install it on your device. 
Downloading, installing and activating the programs bundled with Trend Micro Security (Protecting other devices using an active subscription)

To check if the app has been activated properly, you can check the expiry date on the bottom part of the console, if it is on trial, you may try to check the steps on the link below. 
Activating Mobile Security for Android using an existing Trend Micro Account

I hope this helps.

Please keep us posted of any updates. 

Have a wonderful day! 

Trend Micro Home Users Community
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sfergo

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Thanks, that worked beautifully. I needed the second link because the first didn't give the option of using an existing account. Both android devices I added required me to set up a free, temporary account first. Cheers
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TM_Kaye, Employee

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Hello @sfergo

You are welcome and it's nice to know that everything is working again. We would like to know if there will be anything else we can help you with. 

Please do feel free topost questions or report issues here in this community in the future.

All the best,
Trend Micro Home Users Community