Double Trouble

  • 1
  • Problem
  • Updated 2 years ago
  • Acknowledged
Since I updated my trendmiccro security in December my computer takes forever to turn on. It seems that the security runs TWICE and unless you tick the close box on the credit card check box TWICE it seems to pause the computer indefinitely. Hope you can help
Photo of sdavo26


  • 70 Points

Posted 2 years ago

  • 1
Photo of TM_Claudia

TM_Claudia, Employee

  • 10,802 Points 10k badge 2x thumb
Sorry to hear you're encountering problems with our product. For us to help you further, is it possible for you to provide a screenshot or some description of the window with the credit card checkbox? If this information contains credit card detail and you're concerned with information privacy, please let me know and I can switch this conversation to private, where this discussion will only be visible to you. Thanks.