Does Trend Micro run windows update?

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  • Updated 2 years ago
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I am not able to run windows update, it will look like it is doing a search but it does not ever finish the search.
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bilva

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Posted 2 years ago

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TM_Claudia, Employee

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Thank you for letting us know this problem. Trend Micro Security software do run PC Health Checkup automatically after a Quick Scan,and the PC Health Checkup will check if any updates from Microsoft or Adobe is available for your computer. (You can access to our support page about PC Health Checkup to know more about this feature)

Regarding your situation, could you provide a screenshot of the searching screen that you're seeing and basic PC info (Windows OS, version of the Intenet Explorer, etc.)? Then we can understand more background of this problem and help you further.

Here's a support doc for your reference to taking a screenshot: Taking a screenshot to send to Trend Micro Technical Support

Thank you.

Trend Micro Home Users Community
(Edited)