Does the Android update affect the security app's performance?

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  • Updated 10 months ago
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Does the Android update affect the security performance like detecting malware, viruses or protection of surfing the web? For example, I recently got the Android 7.0 Nougat update for my Note 5 but my Blu Life One XL is still running the Android 5 Lollipop. Is it better to have the latest android update on your devices like Oreo or Nougat to support the internet security app or the android update version doesn't matter for the app?
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perry

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Posted 10 months ago

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TM_JustineM, Employee

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Hello perry yamaguchi and welcome to the community.

For your concern, yes the Android update affects the Trend Micro Mobile Security application some features may not work. Recently I experience this when I got an update for Nougat. The Pre-Install scan feature did not work, I had to wait for the latest version which is the Trend Micro Mobile Security for Android version 9 to have all the features work. Now the Trend Micro Mobile Security version 9.1 for Android works for both Nougat and Oreo you can definitely update your phones to either Nougat or Oreo and the Trend Micro Mobile Security for Android will still work.

I hope this answers your concern.

Thank you and have a great week!

Trend Micro Home Users Community
(Edited)
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perry

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Alright, thank you for sharing your comment, I feel a bit more better now that my question has been answered, and you too, have a great week!
(Edited)
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TM_JustineM, Employee

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Hi perry,

Please feel free to come back here in the future if you need anything else.

Thank you!

Trend Micro Home Users Community

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