Does not start when computer starts

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  • Question
  • Updated 2 years ago
My Trend Micro virus protection does not start with my computer start-up. This just recently started happening. I tried setting it to "hyper-sensitive" protection but this has not rectified the situation. Several times now I have logged onto the internet and then got the pop-up banner warning "Virus Protection!" and have had to start it manually. This is seriously making me consider getting a different virus protection. Please tell me why this is not starting immediately or turning on promptly?
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heydoog

  • 70 Points
  • frustrated and pissed off

Posted 2 years ago

  • 2
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TM_JimL, Employee

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There are several reasons that may cause this to your Trend Micro Program. One of the things that we can do for now is for you to re-install the Trend Micro Program from your PC. Here's how to uninstall:
Uninstalling Trend Micro Security and older programs using the Diagnostic Toolkit


After that, you may proceed to the re-installation of the program.