Did you get my question regarding inspyware?

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  • Question
  • Updated 2 months ago
  • Acknowledged
inspyware has locked my computer and prevents me from using any Microsoft software.
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apfcle

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  • sad and anxious

Posted 2 months ago

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TM_Kree, Official Rep

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Hi apfcle and welcome to the Trend Micro Community.


This Inspyware is a type of scam, a Tech Support Scam,  it will try to lure you to call the number flashing on your computer screen so they can convince you that you need their help to fix your computer. They are scammers. Never call the number. What you can do is you can give me the phone number so I can report it.


You can check this Frequently Asked Questions (FAQ) about Suspected Third Party Technical Support Scams


Here's how you can get remove the Unwanted Pop-ups and Adware on your computer.


<Kree>
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apfcle

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The phone number that was on the screen and repeated constantly was 1-833-426-4666. Thanks for your assistance.
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TM_Kree, Official Rep

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Hi apfcle,

I'm done reporting the Tech Support Scam Hotline. How's your computer? You can always contact us if you need assistance just reply on this message and we are also available on Facebook Messenger (Vanessa of Trend Micro).

<Kree>
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apfcle

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Computer is functioning fine.