Data Theft Protection Fault

  • 1
  • Question
  • Updated 2 years ago
  • Acknowledged
Trend Micro will not let me log in to websites that I have protected under Data Theft Protection. This can happen to me up to 10 times a day. This is a recent fault and very annoying. I am aware that I can disable the protection for 30 minutes but this leaves the data unprotected.
Photo of limartin


  • 70 Points

Posted 2 years ago

  • 1
Photo of TM_Victor

TM_Victor, Employee

  • 4,942 Points 4k badge 2x thumb
Hi limartin,

We understand that you are annoyed by the notification regarding data being protected by the Data Theft Prevention feature. But these notifications are for your safety and prevention of your credentials being stolen.

Would you mind performing the recommendations on the link below to lessen the notifications? Increasing the characters or digits being filtered by the feature lessens the notifications.

“Transfer of Protected Data Blocked” error message appears when visiting web pages

If in case you are doing online banking or online transactions, as another suggestion you might also want to try the Trend Micro Password Manager's Secure Browsing feature. You may check on it on the link - Using the Secure Browser feature of Password Manager

Thank you and have a great day!  :)

Trend Micro Home Users Community

This conversation is no longer open for comments or replies.