credit card charges were not refunded.

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  • Updated 8 months ago
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credit card charges were not refunded. By mistake I answered an ad to renew, not realizing I was signed up for auto renewal. it happened i
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jandspedley

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Posted 8 months ago

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TM_son, Employee

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Hello jandspedley and welcome to the community! 

We would just like to clarify the problem that you are having. What kind of charges are you referring to on this? Are you referring to the renewal of your Trend Micro Subscription? Can you please provide us with more specific information regarding this concern so we can give you the right support? 

If you don't feel like posting it here, You can  Contact Trend Micro TechnicalSupport to discuss this in private. 

All the best. 

Trend Micro Home Users Community
(Edited)
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kokozcarlos

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I have experience that when you purchase these type of program in the Internet that product renewal is part of the purchase agreement
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TM_Novs, Employee

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Hello kokozcarlos and welcome to the community! 

Do you have any concern with your Trend Micro subscription? Feel free to reply to this thread or if you don't feel like posting it here, You can  Contact Trend Micro TechnicalSupport to discuss this in private. 

All the best. 

Trend Micro Home Users Community