CoreSeviceShell. exe using 50+ % CPU

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Above service associated with Trend Micro Anti-Malware Solutions Platform ????, why does it constantly use so much CPU and how do I fix it?
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gregbarham

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Posted 2 years ago

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TM_L, Official Rep

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Thank you for reporting this issue. For your question, if you have not tried the following solution, here's an online help doc to help you.
(CoreServiceShell.exe is the OS process name for Trend Micro Anti-Malware Solution Platform)

Slow PC performance due to high CPU or memory usage of CoreServiceShell.exe

Please let us know if this doc matches your situation and resolves your issue. If not, please reply and we'll help you further. 

Also, thank you for being a subscriber of our premium support service! Please don't forget to utilize the premium service which includes 24x7 phone support. Please find the premium service phone number in the "Call Premium Support" section in this page.

Thank you!

Trend Micro Home Users Community
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bitnerdr

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completed all steps -- issue not resolved...
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TM_Jabi

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Different member posted a reply

Please reference the new conversation here: completed all steps -- issue not resolved...

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