coreServiceShell APPCRASH

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  • Question
  • Updated 3 months ago
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On a daily basis I get a notification in my system events that coreServiceShell gets and APPCRASH event. It normally recovers, but should it be crashing so frequently (example, in the past 3 hours it has crashed ~13 times).

Win10 x64 build 16299.248
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Rick

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Posted 3 months ago

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Tom Emmelot, Champion

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Hi Rick

Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers, that is only at working hours. I am just a volunteer!
Is there no other program that does the same?
Programs to remove before installing Trend Micro Security
https://esupport.trendmicro.com/en-us/home/pages/technical-support/1061023.aspx
If not can you do a scan and if the problem persist, reinstall TM.

Hope this helps.

Kind regards,
Tom
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TM_Phebs, Employee

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Hi Rick, welcome to the community!

Aside from trying the steps on the link provided by our friend Tom Emmelot, please take advantage of your premium subscription and give us a call. Please refer to the link below on how to contact our premium department. 

Ways to Contact Support

Regards