Constantly scanning.

  • 1
  • Problem
  • Updated 5 months ago
  • In Progress
Merged

This conversation has been merged. Please reference the main conversation: Updates on some issues with Scanning and Trend Micro program turning off

Why all of a sudden does the now scanning kicking on? It's slowing down my  gaming.
I installed Trend on my Iphone but took that crap off because is was making my phone work like is was a hundred years old. Fix this problem PLEASE! and SOON!
I'm using a Lenovo ThinkPad Intel (9) Core TM i7-47
With Trend Micro Maximum Security 
Photo of danmarquess

danmarquess

  • 80 Points 75 badge 2x thumb
  • upset!

Posted 5 months ago

  • 1
Photo of TM_Malik

TM_Malik

  • 9,374 Points 5k badge 2x thumb
Hi danmarquess,

We apologize for the inconvenience but rest assured we'll do our best to help out.. May we know if you have other security programs installed on the PC? It's possible that two security programs are conflicting with each other so it would be best to uninstall the other one.

Please also disable scheduled scan if ever it's enabled. You can check this link for the instructions. Uncheck the box "Conduct Scheduled scan for the computer".

Let us know if the issue persists. Thank you!

This conversation is no longer open for comments or replies.