Confused and anxious.

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  • Question
  • Updated 2 years ago
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Dear Sirs,
On Nov.27th I ordered your protection package and paid $27.95 US for it.
However I decided that I would stick with my current supplier.
I did not use your product and would like to get a credit.
I paid with my Mastercard the above amount to DRI*TREND MICRO MINNETONKA MN and have been trying to get in touch but to no avail.
Is it possible you can help?
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Posted 2 years ago

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Photo of claudiu_botezatu


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From Nov 27 is more than 2 months, which is far beyond 30 days return time, so no, you cannot get a refund.
Photo of Jabi


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Hello repairman and welcome to the community, 

claudiu_botezatu is correct, we can only endorse refund request that is within the 30 days money back guarantee that we have for all of our Online purchases. 

As a suggestion, you can give it to a family member or a friend as your gift. Or you can just use it after your current license from other supplier expires. 

I hope this helps. 

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