Conflicts with Printer

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  • Updated 3 years ago
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Trend micro seems to be blocking my photosmart printer.To re install my printer It says I should uninstall and or turn off firewall .I am running on Windows 10 and have just got a new hard drive .Thanks
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Posted 3 years ago

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TM_L, Official Rep

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Thank you for reporting this issue! Regarding your description, please check out this article for step by step directions on how to add programs on exception list:
Configuring the Exception List of Trend Micro Security software

After adding your Photosmart printer on exception list, if you're still seeing the message, please provide a description or picture of the message, we'll assist you as soon as possible. Thanks.

Trend Micro Home Users Community

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