Computer still very slow

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  • Problem
  • Updated 2 years ago
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computer still very sluggish
want to shut down all unnecessary TM programs to see if it stops my problem.. CPU shows high usage and computer almost stops. shows internet exployer and trend micor as top usage
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ko

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Posted 2 years ago

  • 1
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TM_L, Official Rep

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Sorry to hear about your performance issue! We have a community discussion with similar symptoms you're experiencing. Please take a look and try our Performance Tuning Tool to see if the sluggishness improves.

Poor computer performance on antivirus startup

If the issue persists after trying the steps, please reply back and we'll continue to assist you.

By the way, since you're a valued subscriber of our premium support service, we would like to recommend you to utilize our premium support which includes 24x7 phone support and online remote services exclusively for you. This is another good way to troubleshoot and resolve your performance issue quickly. Please find the premium service phone number in the "Call Premium Support" section in this page.

Thank you!

Trend Micro Home Users Community

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