computer start-up slowdown by trend micro

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  • Updated 4 weeks ago
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When I start my computer or arouse it from sleep mode, it is extremely slow and takes 10-15 minutes to start functioning normally.  Task Manager indicates that a Trend Micro Malware program is consuming all of the resources.  How can I get around this?
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lroberts0035

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Posted 4 weeks ago

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TM_Malik, Employee

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Hi lroberts0035,

Sorry for the inconvenience.

What is the CPU usage of Trend Micro Anti-Malware Solution Platform that can be checked on the Task Manager? For normal troubleshooting, please click this link for the instructions.

For live support, you can call our Premium Support Hotline (1-877-275-8611 Option 2) since you are a Premium Subscriber.

Regards,