Computer Extremely Slow After Installation of Trend Micro

  • 1
  • Problem
  • Updated 2 months ago
  • Acknowledged
Best Buy no longer supported my old antivirus and forced me to switch to Trend Micro. Ever since installation performance is horrible. What services can I turn off?
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andytaylor570

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Posted 2 months ago

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TM_X, Official Rep

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Hi andytaylor570, 

Please make sure that there are no remnants of your old security software on your computer as this may be causing the issue. Check this link for additional resolution: 

Slow PC performance due to high CPU or memory usage of CoreServiceShell.exe

^X
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JohnsToy

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I ALSO HAVE THE BEST BUY GEEK SQUAD, I DITCHED THE TREND MAX AND WENT BACK TO KAPERSKY AFTER TWO WEEKS OF TREND, FOR WHAT
IT'S WORTH.
(Edited)
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TM_Yanna, Employee

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Hi JohnsToy,

I'm sorry the Trend Micro program was not able to live up to your expectations. Should you wish to return in the future, please know we're always here to help.

Have a good day!

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