computer and google chrome

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  • Updated 2 years ago
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both computer and google chorme are running very slow and also freezing so is facebook gumtree and ebay since putting trend on the computer
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trsoftail

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Posted 2 years ago

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TM_Claudia, Employee

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Thank you very much for being a long-time Trend Micro product user! We're sorry to hear that you're encountering this issue. Could you please disable your Maximum Security temporarily to confirm if your computer and Google Chrome can run normally without Maximum Security. Here's a support page for the steps:
Disabling or enabling your Trend Micro Security software

Don't forget to enable your Maximum Security after the confirmation.

For the Google Chrome issue, you can also refer to the support page below to reset the browser to see if the solution can resolve this issue.
Resetting your web browser for performance and website redirection issues 

Please let us know how your troubleshooting goes. We'll be glad to assist you further. Thanks!

Trend Micro Home Users Community

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