Cloud storage service being blocked by Trend Micro.

  • 1
  • Problem
  • Updated 2 years ago
  • Acknowledged
Hello, I am using Uploaded.net for cloud storage. I have been getting an a message from that service saying that I have used too many IP addresses and they have been blocking me. After making enquiries, Uploaded states:

Dear User,

Thank you for your request.

Due to recent complaints regarding "IP block" we have noticed that this issues apparently is caused by Trendmicro Anti Virus Program.

Therefore we recommend to deactivate the Trendmicro program while using our services and notify Trend Micro about this issue.

Sincerely

Support Department
uploaded.net powered by Cyando AG Sihleggstrasse 23 8832 Wollerau Switzerland

Can you please look into the issue and let me know what the problem is.

Kind regards,

Andrew.
Photo of powergen501

powergen501

  • 100 Points 100 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Amir

Amir

  • 3,612 Points 3k badge 2x thumb
Hi Anderw ,

https://global.sitesafety.trendmicro....

show site is safe .
Photo of powergen501

powergen501

  • 100 Points 100 badge 2x thumb
Hi Amir,

The site is shown to be safe by the Trend Micro Site Safety Centre.
Photo of TM_L

TM_L, Official Rep

  • 15,740 Points 10k badge 2x thumb
Hi Andrew, thanks for asking here!

For your issue, we are already aware of this issue and we have a dedicated team currently investigating on it. Once a solution is available, we will update in this article right away.

Trend Micro Home Users Community
Photo of TM_L

TM_L, Official Rep

  • 15,740 Points 10k badge 2x thumb
Hi Andrew, here's a quick update!

We've been informed that we have to escalate this case to our Product Developers Team for further investigation. So one of the engineers will contact you directly as soon as possible. Sorry for the inconvenience caused.

Trend Micro Home Users Community