change product/subscription without disabling auto renewal

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Currently have Internet Protection product and I want to change it to Maximum protection. It is set to auto renw on Oct 19, 2017. How do I change the product
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Posted 2 years ago

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Photo of TM_Kaye


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Hello @wjrpjr and welcome to Community!

I understand that you want to upgrade your security protection from Internet Security to Maximum Security but your current subscription is set on auto renewal on October 19, 2017. Let me help you with this. 

You may disable the auto renewal of your subscription by logging in to your Trend Micro account. For detailed steps, you may refer to Managing your Trend Micro Account (MyAccount).

Also, you may click here for you to be directed to our online store if you wish to upgrade to Maximum Security. 

Thank you for choosing Trend Micro and have a great day!

Trend Micro Home Users Community

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