Cessation of Apple cover with Trend due to version issue

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  • Problem
  • Updated 2 years ago
  • Solved
I am registered with Trend Micro until Sept 16 and have loaded the programme satisfactorily or my desk Mac and for other window computers.

All was working well until I now have a reject process which says I now have to obtain a newer version of Trend to support my Mac. This means I no longer have security and cannot open Trend.??

Can someone help?
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jdbw

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Posted 3 years ago

  • 1
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TM_JB, Official Rep

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Official Response
Hi jbdw, based on what you described it appears that the Trend Micro program is basically suggesting you to upgrade to the latest version. From what I checked with our records it shows that your Mac is compatible for the upgrade. I highly recommend using the guide below on how to download the latest upgrade just to ensure that you have the latest features and protection.

Upgrading Trend Micro Security for Mac to the latest version