CashBack Issue.

  • 1
  • Problem
  • Updated 3 months ago
  • In Progress
I recently renewed my subscription with the $50 cash back offer I have tried numerous times to make the $50 claim but when you submit the claim to https://apac-eticket.trendmicro.com or you get is cant reach this page. What is going on ? Getting annoyed NOW. Please Help before my 30 day window expires.
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raymondandbarry

  • 70 Points
  • Annoyed / Angry

Posted 3 months ago

  • 1
Photo of TM_Yanna

TM_Yanna, Employee

  • 1,120 Points 1k badge 2x thumb
Hi raymondandbarry,

Thank you for posting your concern here and welcome to the community!

May I ask what browser you're using to fill out the cashback claim form? 

Do you mind trying fill out the form using a different web browser and make sure that all fields have been filled?

If in case the solution does not work or if you encounter any other issues, I suggest that you may contact the cashback hotline at 1800 673 108. They are open from Mondays to Fridays 9.00am – 5.30pm AEST.

Hope this helps! :)

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