Hi TREND I have just got a message to say that my cover has expired on 4 april 2019.I renewed my policy last month and it dose not expire until 4 april 2021, could you please check this for me. the case number is 00165719. Thank You Peter Gray.
I have checked your record. You have a duplicate purchase for a 24-month-subscription giving you 4 years. You've requested a refund for the other order so your subscription should still be active until March 25, 2021.
I have updated your subscription's expiration date. Would you mind checking if it has gone through?