Can't Upgrade to IS Premium Service Plan

  • 1
  • Question
  • Updated 7 months ago
  • Answered
Hello, I'm trying to purchase Internet Security for Windows:
SPECIAL OFFER
Upgrade to Internet Security PLUS Premium Service Plan
Our Premium Service Plan provides extra peace of mind for only $20 more.

however, when clicking the "Yes, Upgrade" link I receive an error message: "You must select the option that you wish to add to the cart". What gives? There's no button to select the Premium upgrade offer...
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lw

  • 70 Points

Posted 7 months ago

  • 1
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TM_Kiko, Employee

  • 10,442 Points 10k badge 2x thumb
Hello lw ! Welcome to the community!

We understand that you are having troubles with purchasing our product from the Online Store. It might be more related with the browser that you are using. Can you try clearing all caches first then retry it again? Alternatively, you may click on this link for the direct link for the product purchase.

Trend MicroTM Internet Security PLUS Premium Service Plan - 1 year


We hope everything goes well with this. Thank you so much for choosing Trend Micro.

All the best,

Trend Micro Home Users Community