Can't uninstall

  • 1
  • Problem
  • Updated 4 months ago
  • In Progress
I've been trying to uninstall this program for a few months now. Whenever the program is running it makes my CPU usage shoot up to %99. As soon as I force the program to exit my CPU usage goes back down to %10 or lower. I want this program off of my computer. No matter what I do when I uninstall the client doesn't go past %15 completion. I've left my PC on all day and it never went past it. I've tried multiple things to get this program off of my PC and I need help to figure something out. I'm very unhappy with what the program is doing to my computer performance.
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  • 70 Points

Posted 4 months ago

  • 1
Photo of TM_Ann

TM_Ann, Official Rep

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We're sorry to hear of your experience aboldexperimentor,

Would it be okay to install this Hotfix on your device? 

Slow PC performance due to high CPU or memory usage of CoreServiceShell.exe

Please check if this will improve the performance of your computer. 

Let us know how it goes,
- Ann