Can't stop being redirected to ads ........................ (;-(

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  • Question
  • Updated 3 weeks ago
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I run firefox. I am getting Redirected to one advertising site or another when I try to fire up Webmail for example. Then I have to kill the advertisement to get out, which also kills Firefox in the process. I tried right clicking the Firefox icon, then Properties. There was nothing wrong there. So I'm stuck. Can you help?
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  • sad, frustrated, and anxious and pissed

Posted 3 weeks ago

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TM_Victor, Employee

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HiĀ johnkingsbury,

Thank you for posting your concern here.

Regarding your concern, may I know if you have already tried the troubleshooting procedures found on the knowledge base article on the link below?

Resetting your web browser for performance and website redirection issues

If you already have done so, may I suggest that you contact our Premium Support hotline with your concern as we can see that you are eligible for premium servicesĀ 
in which our premium support engineers will perform the troubleshooting for your concern.

We hope to hear from your soon.

Thank you and have a great day!

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