cant start trend micro some kind of virus on computer

  • 1
  • Question
  • Updated 8 months ago
  • In Progress
my wife tried to install tweekbit. cant uninstall it and trend micro will not start. getting some type of virus message on chrome.
Photo of mrcovert99

mrcovert99

  • 70 Points

Posted 8 months ago

  • 1
Photo of TM_Kiko

TM_Kiko, Employee

  • 8,952 Points 5k badge 2x thumb
Hello there mrcovert99 ! Welcome to the community. Thanks for posting here.

We understand that you are having troubles with uninstalling a program that you have on your computer. I have checked for possible solutions in removing the Tweakbit program on your computer.

On your keyboard, kindly press and hold the Windows Key and then hit the R button once. The run window should pop up and it will allow you to place a command. Kindly input this command:

appwiz.cpl

This command will open your computer's Programs and Features.
Once this Window is open, kindly locate the Tweakbit program and do a double click on it to have it uninstalled.

If this does not work, I would suggest that you boot your computer in Safe Mode then try to do the uninstallation from there. 

Let us know if this works.

Trend Micro Home Users Community