can't find upgrde for my ss#

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  • Updated 2 years ago
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Have Antivirus+security for 2014 ss# starts SHZJ can't find installer/upgrade to win 10 - win 10 won't allow install with current usb drive
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BUFFY728

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Posted 2 years ago

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TM_L, Official Rep

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Hi @BUFFY728, welcome to Trend Micro Community!

For your question, here's the support doc. on how to verify if your installed Trend Micro Security is compatible with Windows 10. Please take a look:
Compatibility of Trend Micro Consumer Products with Windows 10

Trend Micro Antivirus+security is fully compatible with Windows 10, you can refer to the link below for detailed steps to install it:
Installing Antivirus+ Security 2017

Please try and let us know if this resolves your issue. Thanks!

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