Cant find Page for paid version download

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  • Updated 2 years ago
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Purchased "Trend trend micro maximum security few days ago for 2 devices" i have this already for my computer but want to use this on my daughters windows computer.
In following the installation for PC
--when I enter shop.trendmicro.com.au/getMax I don't get the page shown in the instructions with 5 options including "Install program . The purchased instructions say to click "Install program" and then select the "paid version" option.
Instead the page that I get says "Thank you for installing Trend Micro maximum security 2017 . Click here to start your download.
Q how do I get to the "Paid version" where I enter the serial number?
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hanleyp

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  • confused

Posted 2 years ago

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john.settre

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hi i paid for trend micro maximum security 6 devices 24mounths a week ago trying to load but not getting the
page as shown on the directions how do i get to the paid version
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john.settre

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hi i paid for trend micro maximum security 6 devices 24mounths a week ago trying to load but not getting the
page as shown on the directions how do i get to the paid version and add the activation key
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bjl

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connect with trend micro person to person facility and report this problem. They will tell you how to fix this. It works.
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claudiu_botezatu

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Download and install the "unpaid!!" version , which will give you 1 month trial; after that you can introduce your serial and get the "paid " version.
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TM_JB, Official Rep

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Welcome to the community @hanleyp, @john.settre and @bjl!

@hanleyp, it seems that you've already downloaded the installer on your computer. It should be under your downloads folder and all you have to do is to run the installer. It will ask you to enter the serial number afterwards.

@john.settre, if you haven't downloaded the installer yet then all you need to do is to follow this guide:


Installing Maximum Security 2017

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