cannot update new virus definition

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  • Updated 3 months ago
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Hi, please help,  I tried to update but it shows a blank message.
PC model: ThinkPad
OS: Win10

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admin

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Posted 3 months ago

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TM_Kiko, Employee

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Hello admin !

This problem might be caused by corrupted Trend Micro components due to failure of installing past updates. With this, I would suggest doing a clean reinstall of the program and make sure that this machine will be connected to a stable Internet connection to avoid this problem again.

I hope this helps.

All the best.