Welcome to TM Home users Community, a public site where volunteers try
to help each-other , also there are TM Employees that can give answers,
that is only at working hours. I am just a volunteer!
You can try this: 1 Win-key/r, type "supporttool" ,Enter 2 Open tab C 3 Click on 5, wait that the buttons come up again. 4 Click on 2 and 3 5 Click on 4 6 If the icon is in the tray, right click and left click on "Check for program updates" 7 than do a scan again. Here from you.