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  • Updated 3 months ago
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IT SAY "Installation Stopped. You need the 64-bit version of the installer instead of the 32-bit"
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Posted 3 months ago

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Max Slo, Champion

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-I'm not a Trend Micro representative, but I like to give you some suggestion-

please download the proper 64bit Windows version on Trend Micro Maximum from THIS LINK.
Be sure to download the 'TrendMicro-12.0-HE-64bit.exe' package.!

You are trying to download the 32bit version... :)
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TM_Kaye, Employee

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Hi kimyoung619,

You may download the correct installer on the link provided above. You may also refer on the link below for instructions. 

Installing Maximum Security

Let us know if this helps.

By the way, thanks for your help Max Slo!