can the program be shut off temporarily to install other software or fixes

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  • Updated 4 weeks ago
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montgoj7

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Posted 4 weeks ago

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Tom Emmelot, Champion

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Hi montgoj7

Go to the icon in the tray, right click, then click Exit and you are done.

Kind regards,
Tom

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SEAMANALAN

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Trend has never interfered with my efforts to do so.
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Tom Emmelot, Champion

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Hi SEAMANALAN

If you do install graphic drivers or some other software from the vendors, sometime they advice you to close down your AV software to prevent it to block some drivers to install.
So it is not a advice of TM but from the Vendors of some hardware!
By the way, i always provide you with my answers, but you never do what i ask you to do, why?

Kind regards,
Tom

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TM_Joemar, Official Rep

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Hello montgoj7,

Normally, temporarily disabling the Trend Micro program will do. But, that is just a workaround.

Can you tell us more about the software that you are trying to install so we can check what else we can do.

We will also appreciate if you can provide us with a screenshot of the error that you have encountered while installing other software.

Regards,
Joemar