Can't install - “Too Many Installations” warning message

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  • Question
  • Updated 2 years ago
  • Answered
  • (Edited)
Hi, I’m using Trend Micro Maximum Security, and I have just tried to install on a 3rd PC but failed — got a Too Many Installations window. I’m pretty sure I only have 2 PCs running your software and that I can use up to 3 computers. What do I do now? It’s asking me to enter a password.
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Frank Krieps

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Posted 3 years ago

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Official Response
Thanks for contacting. To help other customers find this post easier on the internet, I have updated your post title. Hope you don't mind.

I understand that you tried installing on a 3rd PC and the "Too Many Installations" message was displayed. I'm afraid this means that all 3 seats for your license have been taken. It's possible that you have another PC that has Maximum Security installed.

For your question, in the "Too Many Installations" window, please enter your Trend Micro Account password and click Next, and the window will guide you through how to disable a seat so your current installation could continue. You may refer to the link below for detailed steps:
“Too Many Installations” error message appears when activating Trend Micro Security

Also, you may use your Trend Micro Account to check/add/remove devices covered by your Maximum Security. You may refer to the help doc below and follow the steps provided:
Deleting previous Trend Micro installations in your Trend Micro Account (MyAccount)
You will be able to see all the PCs that has Maximum Security installed.

I hope I was able to answer your question. Thank you.
(Edited)