can not log into password manager get code4

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  • Updated 3 years ago
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Program has been on computer for almost a year due to renew in sept. am unable to log into the password manager I getamessage code 4 contact microtrend. not being able to use this app means I can not accessmy accountsin other areas
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Loribarlow34

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Posted 3 years ago

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TM_JB, Official Rep

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Hi there! Does the error message specifically say "Unable to Contact Trend Micro" If yes, then you could try out this guide:

https://esupport.trendmicro.com/en-us/home/pages/technical-support/password-manager/1108264.aspx
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TM_JB, Official Rep

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Hi lori, I'd like to ask if the fix worked for you? Kindly let us know and have a good day!

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