We are currently running a system upgrade to improve your overall experience.
Trend Micro Community will be back online on Monday, October 21st.
In the meantime, you can contact Technical Support here: https://esupport.trendmicro.com/en-us/home/pages/technical-support/contact/home.aspx
See you soon!
May I know if there is any specific error message that comes up when you try to download the updates? If it is "Unable to install the update. Please try again later", you can follow the steps on the link below: