Can I reinstall in new device if I did not uninstall from the previous one?

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  • Updated 2 months ago
I bought the licence which allows up to 5 devices and I've just downloaded to 2 new laptops. However, 1 of the laptop is faulty and i had it exchanged. How do i now reinstall back ? I do not want it to deem it as if I'm using a 3rd device. Thanks!
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info

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Posted 2 months ago

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Tom Emmelot, Champion

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Hi info

Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers, that is only at working hours. I am just a volunteer!

You can put on and off the devices in your account.

Kind regards,
Tom



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info

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Will try that! thanks :)
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Amir

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Hello ,

it is easy .

remove TM on old Device and install on new device .

Also you can remove old device from TrendSecure Panel

Regards ,
Amir

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info

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Will try that. Thanks!
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TM_X, Official Rep

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Hi info,

Tom and Amir are both referring to your Trend Micro account which you can access here:

http://account.trendmicro.com/

Let us know how it goes. :) 

^X