can I install my Trend Micro security on my father-in-law's computer? He has a different internet provider and different wi-fi than me

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he lives in southern calif. I live in Northern Calif. can he use my account or does he need a new Trend account?
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Posted 3 years ago

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David Tursky

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If you purchased a multiple PC license (usually 3 or 5), you can put it on that number of computers regardless of location.
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TM_L, Official Rep

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Hi @David Tursky, thank you for the answer!

Hi @dogsncats, welcome to Trend Micro Community and happy holidays!

To answer your question, though we have a policy mention that "Product licenses for home use must be used by end users in the same household", but you can give the following way a try to install your Trend Micro Security on your father-in-law's computer:

First, you should prepare the following information for your father-in-law before install Trend Micro Security:
  1. Your Serial Number. (As @David Tursky mentioned, if your license is for multiple PCs.
  2. Your Trend Micro Account and password.
Then please using the appropriate installer file of the Serial Number. You can refer to the link below to download the installer:
For Internet Security (Serial Numbers starting with "P")
Installing Internet Security 2017

For Premium Security/Maximum Security (Serial Numbers starting with "X")
Installing Premium Security 2017
Installing Maximum Security 2017

For Antivirus+ Security (Serial Numbers starting with "A")
Installing Antivirus+ Security 2017

Please let us know if the above procedures work for you. Thanks.

Trend Micro Home Users Community

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