can i disable auto update version?

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Photo of chunming91


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Posted 2 years ago

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woodartisan55, Champion

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Do you mean auto-update, or auto renew?

 From someone who has been with Trend Micro for almost a decade, auto update is something you should want.

  As for auto-renew, there is a way to turn that off if you follow the instructions.

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Hello chunming91 ! Welcome to the community!

Updates are vital in keeping your computer safe from threats. It is a way of gathering new information that our team has been working on to classify fast developing threats on the Internet. With this, the Automatic Updates should be always enabled and we do apologize but there is no way to have it disabled.

If you are referring to Version Upgrades (Trend Micro Version 2016 or 10 to be Upgraded to Trend Micro Version 2017 or 11). You can cancel the installation of the new versions when a prompt has appeared on your screen. Take note that Version Upgrades will require you to remove the old Trend Micro program to install the new one so you will be fully notified if ever this action will be done.

I hope this helps and let us know if you will be needing further help.


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