Bought and Paid For

  • 1
  • Question
  • Updated 7 months ago
  • Answered
Just bought and paid for latest greatest from trend Micro but when I try to download same I get message saying my Windows Vista set-up is not compatible with it. Sent to Microsoft site and up graded my browser but still can't download.
Photo of lilmikey


  • 70 Points

Posted 7 months ago

  • 1
Photo of TM_Yanna

TM_Yanna, Employee

  • 1,220 Points 1k badge 2x thumb
Hi lilmikey,

Thanks for posting your concern here and welcome to the community!

Regarding your concern, Trend Micro has already released an official statement regarding its End-of-Support for Windows Vista. It is recommended that you upgrade your operating system in order for it to be compatible with Trend Micro's latest version of the software.

Should you refuse to upgrade your OS, you can still install Trend Micro onto your Vista but you would have to install an earlier version.

Hope this helps!

Trend Micro Home Users Community