Being Robbed by Remote Connection of Licenced Software in Return Offered Freeware Only Leading to Another Unwanted Purchase ! ! !

  • 1
  • Problem
  • Updated 1 year ago
  • In Progress
I used Slimware software and it removed Driver Update Software which I paid for and now I'm not allowed to reinstall it on my machine. There was never a mention of a reimbursement of the money I spent on this software. I was introduced to more Freeware which I didn't ask for. As for the Slimware placed on my laptop I do not see where any of it can possibly be legal.
Photo of daveruish1967


  • 70 Points

Posted 1 year ago

  • 1
Photo of Tom Emmelot

Tom Emmelot, Champion

  • 27,644 Points 20k badge 2x thumb
Hi daveruish1967
Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers, that is only at working hours. I am just a volunteer! 
Can you be more clear in what you want, or what the problem is. 
The OS , TM version, problem?   

Kind regards, 
Photo of TM_Malik


  • 9,414 Points 5k badge 2x thumb
Hi daveruish1967,

Both Slimware and Driver Update programs are potentially unwanted or fake programs so it's best to uninstall them. Moreover, they are not associated with Trend Micro.

But may we know how can we help you?


This conversation is no longer open for comments or replies.