bank app suggest update to more secure browser only choices are chrome

  • 1
  • Problem
  • Updated 2 months ago
  • In Progress
Bank app says I have to upgrade to acceptable browser choices are Chrome I don't trust, Firefox that according to your conversations here also does not work with Trend. Bank app says that IE 11 is not secure enough. Does Trend have a fix for this maybe? I ask because I am using the pay guard on my machine for my banking and important needs. What to do? One more thing the Password Manager did not allow my Chase bank password to be set up.
Photo of bmishy


  • 70 Points

Posted 2 months ago

  • 1
Photo of TM_Iya

TM_Iya, Employee

  • 3,166 Points 3k badge 2x thumb
Hi bmishy,

You don't need to worry because Google Chrome web browser is supported by Trend Micro and in case you may encounter any issue, rest assured that we will provide a fix for it immediately. 

You may try to check and configure the passcard memo of your Password Manager to check if your bank's website is part of the top 100 supported sites. To do this, here's how:

Using the passcard memo feature of your Password Manager

Hope this helps.